The initial implementation of the system faced several challenges, leading to significant setbacks:

• Unfriendly Interface: Users struggled with a non-intuitive design that hampered effective navigation and interaction.
• Technical Issues: Persistent technical problems undermined the system's reliability and performance.
• Lack of Adequate Testing: The system was not thoroughly tested, resulting in numerous bugs and operational failures.

These challenges resulted in considerable financial losses, necessitated a revert to using Excel files for management, and caused significant dissatisfaction within the Muslim community.

Cactuce's innovative platform is built to foster seamless collaboration between communities and governments, offering a robust suite of features to enhance user experience and operational efficiency.

• Registration and Verification: Implemented a passport verification module via API to ensure secure and reliable user registration processes.
• Secure Payments: Integrated multiple payment options, providing users with a secure and flexible payment system.
• Flexible Reservations: Developed a real-time booking engine, allowing users to make reservations with up-to-date availability and instant confirmations.
• Health Checks: Introduced a digital health passport feature to streamline health verification and improve safety protocols.
• International Accessibility: Provided multilingual support, making the platform accessible to a global audience.
• Fair Allocation: Designed an algorithm for the fair distribution of spots, ensuring equitable access to resources and services.

These strategies and solutions underscore Cactuce's commitment to creating a user-friendly, secure, and inclusive platform that meets the dynamic needs of both communities and governments.

Within three months, Cactuce delivered a solution registering over 4,000 pilgrims with 96% satisfaction. The project restored AGLO’s reputation, generated over $30 million in revenue, and improved the pilgrim experience. The platform achieved 99.99% uptime with robust cloud solutions and failover mechanisms.