Privacy Policy

Effective September 1, 2024

1. Introduction

Welcome to Cactuce. We are dedicated to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you utilize our digitization services for African government agencies. By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information we collect

We may collect personal data that you provide to us directly, which includes your contact information such as your name, email address, and phone number, as well as government identification details. Additionally, we gather data on how our services are accessed and used. This usage data includes your IP address, browser type and version, pages visited, and the time and date of your visits.

3. How we use your information

The information we collect is used to provide, maintain, and enhance our digitization services. We also use it to process and manage your requests and inquiries, communicate with you about updates, promotions, and service-related information, and ensure compliance with legal obligations while protecting our rights.

4. How we share your information

Your information may be shared with third-party service providers who assist us in operating our services and conducting our business. We may also share your information with government agencies as required to provide our services to African government bodies. Additionally, we might disclose your data to legal authorities when required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and therefore, we cannot guarantee absolute security.

6. Your rights

You have the right to access and request a copy of the personal data we hold about you. You may also correct or update any inaccurate or incomplete data and request the deletion of your personal data under certain conditions. Additionally, you can object to or restrict the processing of your data. To exercise these rights, please contact us using the information provided below.

7. Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Once the data is no longer needed, we will securely delete or anonymize it.

8. Changes to this privacy policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes through our services or other communication channels. We encourage you to review this policy periodically for any updates.

9. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at the following:
Cactuce Privacy Team
Email: privacy@cactuce.com

Address: Cotonou, Benin